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Doorman Hospitality Security System

The most important component of our doorman security services is communication with residents and guests. It is imperative to consistently communicate in a refined, professional, and helpful manner, which, in turn, creates an enjoyable and functional living environment without compromising the safety and security of residents through concierge security services.

We feel this component adds value to the property, strengthens building entrance security, and enhances the quality of life. Stark Security offers a unique level of service that focuses on superior communication with residents, board members and property management. A seamless integration of the following services is the foundation upon which our operation functions:

Security Services

  • Front desk management
  • Security patrol tours
  • 24/7 Communications Centre monitoring department.
  • Our communications security software is designed as a centralized database to maintain confidential internal records.

Concierge Services

  • Coordination of all common facilities such as parking, elevators, party room and guest suite bookings.
  • Monitoring security cameras and ensuring video equipment is functional
  • Facilitating entry of authorized visitors and trades people
  • Accepting packages and deliveries
  • Enforcing parking rules and regulations
  • Responding to telephone inquiries by residents and visitors

Security Patrols

Given the limitations of most surveillance equipment, it is imperative that security patrols be routinely executed. These patrols ensure that no entry points have been compromised while monitoring the operational elements of a building.

Security patrols are executed once an hour during the evening and night shifts and usually take approximately 15 minutes. Every element of a building will be examined during the course of a security shift. Security patrols involve the following procedures:

  • Inspect all entry points to ensure doors are locked and perimeter is clear
  • Check mechanical/electrical rooms for leaks, abnormal pressure readings or unusual odors
  • Inspect parking areas (visitors and residents) to ensure parking compliance and check for safety hazards.
  • Patrol all stairwells, floor hallways, common areas and facilities to check for signs of forced entry, vandalism, garbage, smoking infractions or areas in disrepair

Security Logs

 The accurate communication of information to relief staff, senior managers and property management is integral to the daily functionality of a building, especially for front desk security operations. Traditional handwritten security logs are at times illegible, cumbersome to search and in many cases discourage investigations. Managing and recording all pertinent information via a software-based system, improves significantly the accuracy and efficiency of the process.

Information necessary to expedite any given situation is summarized and readily available without having to sift through mounds of paper. Depending on the parameters of an incident the appropriate individuals are informed automatically via e-mail, with daily, weekly and monthly reports. The checks and balances of the process ensure adherence with established practices and procedures. Some of the information routinely logged in the computer system includes:

  • In house (warning) parking tickets
  • Issues related to vehicular traffic flow
  • Descriptions and license plate numbers of offender’s vehicles
  • Mechanical issues requiring either immediate or long term actions by property management
  • Incident reports relating to fire, theft, assaults, etc., which allow for senior security managers to respond accordingly
  • Resident issues relating to security or building deficiencies

Additional Read: Duties of a Doorman

FAQ's

What are the duties of a doorman in a hotel?

A doorman in a hotel is responsible for providing customer service to guests, assisting with luggage, and providing directions and information about the hotel and local area. They may also be responsible for parking cars and handling security duties. Doormen typically undergo hospitality and customer service training, but their primary responsibilities are usually based on their experience and the hotel’s needs. For example, a doorman might be asked to take on additional duties such as helping out in the kitchen or cleaning rooms if needed.

How much does a doorman cost?

The cost of a doorman can vary depending on the size of your home and the level of security you desire. Generally, you can expect to pay around $15-$25 per hour for a qualified doorman. Some companies may also charge an additional fee for providing security services.

Is the doorman security system safe?

Yes, the doorman security system is safe. It’s a common misconception that a doorman is only for security purposes; a doorman can provide a wide range of services, from package handling to event coordination. That being said, the doorman security system is one of the most effective ways to secure your property. The doorman will check the identification of everyone who enters and leaves your building, which helps to keep track of who’s coming and going. Additionally, the doorman can be responsible for keeping an eye on your property when you’re not home.

How many security guards are located in an office building?

The number of security guards at an office building can vary depending on the size and type of office building. There are usually more security guards at larger office buildings, and there may be fewer security guards at smaller ones. A security guard’s primary role is to protect the property and employees of the office building. They may also be responsible for enforcing parking regulations, monitoring access to the building, and responding to emergencies.

License #122.001544